Page 64 - Jarlin Cabinetry Product Catalog 2021 by Kim

POLICIES GENERAL INFORMATION

Condition of Sale:
 It is the sole responsibility of the customer to review the accuracy of orders by way of order confirmation. Orders will not be processed until
confirmation is received.
 Drawings ARE NOT CONSIDERED ORDERS. Only the sales order will be recognized as an approved order.
 All confirmed unassembled orders received by 3PM will ship the next business day (Monday-Friday) unless different date requested.
 All confirmed assembled orders received by 3PM will take 3-5 days (Monday-Friday) to be ready to pick up or delivered locally. Assembled cabinets are
not available for LTL shipping.
 Jarlin holds no responsibility for assembly or installation errors.
Transportation Policy:
 The responsibility of Jarlin Cabinetry ceases upon delivery of product in good working order to transport companies and all product(s) are shipped at
consignee's risk.
 Do not sign for any damaged product(s). All prices are (F.0.B.) point of manufacture or warehouse.
Freight Policy:
 If an entire order is no charge, Jarlin Cabinetry will pay for standard ground freight.
 If an order contains a chargeable item, the cost of freight will be charged to the customer's invoice. If a customer requests an upgrade to a parcel
shipment method, the customer will be charged the entire freight charge.
 48” wide panels cannot be shipped LTL or UPS. These are for local pickup only. If you must have 48” panels shipped, Jarlin will only guarantee
42” will be good. Up to 6” damage will be considered good.
Mandatory Receiving Requirements for LTL or UPS Deliveries
Step 1: Check skid and loose piece count on Bill of Lading (BOL)/Delivery Receipt(DR), and match it to the actual amount of skids and loose pieces on the
pallet.
Step 2: Visually check pallet for damage. IMPORTANT: If the boxes appear to be damaged, take close-up and wide-angle photographs of the damage.
Step 3: Check packing slip (located on shrink-wrap of pallet) against the actual items on the pallet. Item numbers are located on the outside of each box.
Step 4: Make appropriate notes on the BOL/DR. If something appears to be missing:
*Make a note on all copies of the BOL/DR that lists the items that are missing.
*If there appears to be damage to the product or the boxes, make a note on all copies of the BOL/DR that states: Box Damage/Product Damage.
Step 5: Sign the Bill of Lading (BOL)/Delivery Receipt (DR). Keep one copy and save it for future reference, if needed.
*Pictures of any damaged product and packaging are required. Please contact Jarlin to start claim process. Please submit
with claim form to customerservice@jarlincabinet.com.
 In case of items that need to be returned, please see the Returned Goods Policy.
 In case of missing or damaged parts, please see Concealed Missing, Damaged or Defective Parts Policy.
Mandatory Receiving Requirements for Warehouse pick-up or delivery: LAST PICK-UP AT 5PM, 1PM Saturday.
Step 1: It is the responsibility of the customer to inspect all product(s) to verify all items are present and free of visible damage prior to loading vehicles of
unassembled and assembled products.
Step 2: Visually check product for damage. IMPORTANT: If the boxes appear to be damaged, notify the warehouse manager of the damage.
Step 3: Check pick-up list against the actual items and quantity prior to loading their vehicles. Item numbers are located on the outside of each box.
Step 4: Customers are responsible for loading their own vehicles. There will be a $40 loading fee if assistance is required.
Step 5: If something is incorrect or missing, notify the warehouse manager.
Step 6: Sign the pick-up list.
*ONCE THE PICK-UP LIST IS SIGNED, NO CLAIM CAN BE MADE FOR DAMAGE OR MISSING UNASSEMBLED OR ASSEMBLED CABINETS.
*ASSEMBLED CABINETS CANNOT BE RETURNED UNDER ANY CIRCUMSTANCE. ANY CONCEALED DAMAGE ON ASSEMBLED CABINETS MUST

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